Lync for mac cannot login

Note To connect Lync for Mac to Skype for Business Online in Office This issue may occur if Lync can't detect a suitable Lync Server.
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To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks. The post I referred to: Popular Topics in Microsoft Office Which of the following retains the information it's storing when the system power is turned off? PhilMac Apr 25, at Any ideas? So I cannot take the steps outlined.

I see Greg S had a similar issue in Feb. Any fixes or ideas?

[SOLUTION] Lync for Mac - "sign in failed, service not available"

I have tried a a number of things. I even reinstalled Lync. It worked for me. The specified path was not available to me either through Finder. I was able to access it through terminal. That will delete the file. Reblogged this on Raul E. I know this is really old, but I just found this and it totally worked- hours wasted trying to figure this out so thank you!

Lisa, you are the best! Thank you thank you thank you!!! Thanks worked for me!

On this page:

Then I realized that ALL my keychain items are inaccessible even though my login keychain is unlocked. I noticed this shortly after my in place upgrade to El Capitan. Are these issues related? Thanks for the well-explained article!! I love your explanation more than the solution. Thanks heaps! Thank you. That worked for me too. That worked for me. Thank you so much!

This simple step helped me out after lots of time wasted to find that OC keychain. Thanks Rich! This happened to me too.


I upgraded to Sierra last week and it Lync continued to work numerous times after… until I restarted this morning. Then this issue. Following the removal instructions for the file did not work.

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I reinstalled Lync and it took a while spinner for about 2 minutes? I updated last night… I have no OC keychains at all and my password is correct yet it gives me this prompt.

  • How do I sign into Skype for Business or Lync?.
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I try to enter my current password for the LYNC account and it denies me. We run parallels and when I go to the LYNC on that side everything works so the passwords are correct for everything. I guess Ill have to wait on IT to give me a copy of the disk to reinstall? More than three years this article was written and it is relevant and helpful. Thanks for sharing. Thanks, this resolved my issue. I had to hold ALT on the keyboard for the Library folder to show up for the users. This was impossible to solve without this post.

Thanks again. For those having trouble: Keychains is in there. Thank you so much.. It was a great help…. This is still happening and your blog is still saving people. Thanks for the tip! Worked great. Reblogged this on Rodrigo Pelosini and commented: I am still getting the popup. Any other suggestions? I just recently upgraded both my OS and to CC and had to update my passwords today. Thanks for any help. You are commenting using your WordPress. You are commenting using your Twitter account. You are commenting using your Facebook account.

Notify me of new comments via email. Der Flounder Seldom updated, occasionally insightful. Home About Contact. The fix: Quit out of Microsoft Lync 2.

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  • I can't sign in to Lync - Knowledgebase -, Inc..

Try logging back into Lync or Skype for Business, and it should work properly from there. Notifications Close Messages". Cancel Done. Home University Applications Other. Discard all changes? Would you like to unsubscribe from Knowledge? An updated version of this article is available.

Having trouble signing into Skype for Business? Formerly Lync KB Outdated. Formerly Lync Note: Common reasons you will want to clear your cache include: